10-24-2018October’sHealth Literacy Month is a great time to highlight the importance of using plain language to improve health literacy. A cornerstone of our work i…
09-18-2018Accessibility is a crucial part of government product design. First, it's the law. Federal agencies face legal consequences when they don't meet accessi…
08-31-2018As summer ends, a good read - the annual Meeker Internet Trend Report is a highly anticipated resource for understanding today’s digital landscape and ide…
08-21-2018Nearly 90% of people struggle to understand health communication messages. This means that the data and reports we publish from our data tracking systems should…
08-07-2018It is important for those of us who use the internet to communicate about HIV to ensure that the information we provide via our websites can be easily accessed.…
07-31-2018The Contact Center team handles all calls, chats,and emails coming to USAGov from the general public, for help navigating government services and informat...
07-17-2018Forty-five percent of teens now say they are online on a near-constant basis, up from 24% the last time that Pew surveyed teens on technology use in 2015.
07-01-2018Some of today’s biggest technology companies are changing the way we find and interact with health information by expanding their use of chatbots.
03-20-2018My team at the Federal Reserve is about to launch our first style guide and now that we have gone through the process and created this valuable resource, I can&…
07-25-2017Crossposted from DigitalGov.gov Editor's Note:Watch for a August post about HIV.gov user feedback we gathered before and after our launch. &nbs...
