World AIDS Day 2020, Ending the HIV/AIDS Epidemic: Resilience and Impact
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Editor's Note: Keep an eye out for HIV.gov's launch of our own chatbot in the next few months.
Some of today’s biggest technology companies are changing the way we find and interact with health information by expanding their use of chatbots. A chatbot, which can be powered by voice or text, is a messaging tool designed to act like a conversation or interaction. Chatbots, also referred to as conversation agents or “bots” for short, are making interacting with technology a lot like talking to a person.
Advancements in technology continue to offer new ways to communicate HIV information. Here are some of our recent findings on the state of bots.
Bots have gained recent momentum for the following reasons:
We see a lot of potential for using bots for HIV communications. Some (not yet developed) examples include:
If you’re exploring or building your own bot, here are some industry best practices:
Bots are already making a positive impact on health and health care, including applications that help to provide rapid diagnosis, point to optimum health care solutions, increase awareness of social issues, and motivate the right actions. Here are some additional blog posts:
Watch for additional content from HIV.gov on bots – Don’t forget to sign-up to have our articles delivered to you by email so you don’t miss a post!