Wanted: Your Help!
HIV.gov aims to provide relevant information on Federal HIV policies, programs, and resources to the HIV community and public. Our success depends in part on knowing whether our website is well-organized and understood by our audiences.
One of the ways we look at whether we're meeting these goals is through usability testing.
Brian Robert, user experience (UX) expert for HIV.gov, said "usability testing is a simple way to evaluate our designs with real people. By having users interact with the website live, we quickly identify areas of confusion or dissatisfaction."
We'll be holding usability testing sessions during the USCA 2018Exit Disclaimer conference in September, and it's an opportunity for YOU to weigh in on our website design and functionality.
Talk with Us
If you're attending USCA 2018, we invite you to participate in a 30-minute usability testing session. You can do a session between 9:00 a.m. and 5:00 pm Thursday, September 6th, through Saturday, September 8th. You can sign up for a session in advance or just drop by the Social Media Lab in the Barrel Spring 1 Room to learn more.
Not Going to USCA 2018?
We always want to hear from you. Visit us on Facebook or tweet us @HIVgov to what works for you (or not!) about our website design.
Hey, Wait, Tell Me More
If you want to know more about the benefits of usability testing or how it can fit into your communications planning, you can sign up for a Virtual Office Hours session to learn more. Virtual Office Hours is free, personalized technical assistance open to anyone; our social media experts from HIV.gov can help you plan and enhance your digital communication about HIV and viral hepatitis.
We also encourage you to check out these resources:
- 7 Things for Providers to Know about Digital Health Literacy
- Usability.gov information about user-centered design and usability testing
- HIV.gov and USA.gov: Working Together to Better Serve Users
- HIV.gov's articles on usability
HIV.gov will be covering all things USCA 2018, so follow the blog (subcribe today!), stay tuned with HIV.gov on Facebook or @HIVgov and subscribe to our Facebook Messenger chatbot.