Twitter & - Continuing to Learn and Share

Content From: Jodi SperberPublished: December 15, 20152 min read


In October, we wrote about a noticeable drop in our new followers each month which provide details on activity such as clicks, retweets, favorites, and replies.

We considered three factors in order to do our assessment:

  • Impressions: the number of times a tweet has been seen, either in a user’s timeline or search results
  • Engagement: the number of times a user clicks anywhere on a tweet. This includes replies, favorites, retweets, clicking the hashtag, expanding a photo, and more.
  • Overall engagement rate: this is the number of engagements divided by impressions
(For more on what the above terms mean, see hereExit Disclaimer)

Here is a little of what we found:

  • There has been a 37% drop in the average number of impressions when comparing 2014 to 2015. This is expected given the drop in new followers we encountered this Summer.
  • Our engagement rate has stayed consistent, which we take as a positive sign that even as we see a reduction in our followers we continue to maintain steady engagement with our audience. Quality over quantity!
  • Tweets that get the most exposure tend to have one of the following characteristics:
  1. They contain images (example hereExit Disclaimer),
  2. They are educational and provide an opportunity to learn more (example hereExit Disclaimer),
  3. They are part of a broader conversation such as breaking news or other memesExit Disclaimer(example hereExit Disclaimer or
  4. They express emotion such as remembrance of someone lost, or hope (example hereExit Disclaimer).

We recognize that the nature of social media includes constant change, and that we need to evolve alongside our online community. This is not just something we share during our online training – Virtual Office Hours and #FactFridayExit Disclaimer and increasing engagement with others who care as deeply about HIV prevention and treatment as we do.

If you have noticed changes in your Twitter data as well, we’d love to know more. Give us a shout on Twitter, or send us an email. And if you want to learn more about how to do a similar analysis for your own organization or account, why not sign up for a free one-on-one appointment through Virtual Office Hours the Twitter Government and Elections handbook to learn the basics of Twitter, tools to maximize the impact of your account and discover new and innovative strategies to grow your Twitter presence.