9-25-2018Social media is a key part of USAGov's outreach efforts, which aim to connect the public with government information and services quickly and easily. As we …
7-31-2018The Contact Center team handles all calls, chats, and emails coming to USAGov from the general public, for help navigating government services and informat…
6-5-2018A/B testing, also known as split testing, is a method of testing through which variables are compared to each other to identify the one that brings a better res…
4-19-2016Editor's Note: HIV.gov is learning about Snapchat and today we share how other organizations are using this new tool and measuring impact. Here's how the Human …